Clear payment information before you order
The available payment methods and the complete amount payable are shown before you submit an order. A payment method is available only where it is expressly offered for your transaction.
[TO COMPLETE: list the enabled payment methods, providers, accepted card schemes if relevant, payment timing, any lawful fees, currency and order-reservation deadline. Remove all unused method descriptions below.]
Card payments — include only if enabled
If card payment is offered, follow the instructions of the named payment provider at checkout. Your issuer may require additional authentication. A successful authorisation and the capture of funds are separate steps; the applicable timing is [TO COMPLETE: authorisation/capture timing]. If payment fails, verify the result before attempting another payment.
[TO COMPLETE: identify the payment provider and explain whether payment details are entered on a hosted page, embedded provider fields or another verified integration. Do not claim that the shop cannot access card data until the integration has been checked.]
Bank transfer — include only if enabled
If bank transfer is offered, use the beneficiary and account details supplied in the official order instructions and include your order reference. Do not transfer funds to an account supplied through an unverified message. Contact us using the telephone number published on this website if you receive an unexpected request to change beneficiary details.
Payment is due by [TO COMPLETE: deadline]. Order reservation and dispatch arrangements are [TO COMPLETE: verified process]. Please do not assume that sending a transfer instruction means funds have been received.
Other methods — include only those actually offered
[TO COMPLETE: IRIS, cash on delivery, payment on collection or other methods, including geographic/product restrictions and any legally permissible charges. Do not advertise PayPal, instalments, cash on delivery or collection unless enabled.]
Invoices and payment discrepancies
Enter accurate billing details and any legally required business information before completing the order. Contact us if an invoice requires correction. Tax treatment and any exemption are applied only where the legal conditions and supporting information are satisfied; submitting a VAT number alone does not guarantee an exemption.
If you believe that a payment was duplicated or taken incorrectly, contact info@e-dimitriou.gr with the order reference, date and amount. Do not email complete card numbers or security codes.
Refunds
Refund entitlement and timing depend on the reason for the refund and the applicable law. Consumer withdrawal refunds are handled under our Returns & Withdrawal Policy, normally to the original payment method unless another method is expressly agreed without cost to the consumer. We do not substitute store credit without your agreement.